Welcome to ELLO Messenger (“ELLO”), operated by ELLO Messenger Corporation. By accessing or using the ELLO mobile applications available on iOS and Android, the ELLO websites located at https://ellomessenger.com and https://ello.team, or by viewing or interacting with ELLO content through any web-based preview or browser access (collectively, “ELLO”), you agree to be bound by these Terms of Service (“Agreement”), whether or not you register as a user or download the ELLO mobile application.
ELLO allows users and visitors to preview and access certain public content directly through a web browser without downloading the iOS or Android application. All access to ELLO—whether via mobile app, web platform, or browser-based preview—is subject to and governed by this Agreement, and the same rules, rights, obligations, and restrictions apply to all such use.
By accessing or using ELLO, including registering as a User, you enter into a legally binding electronic agreement with ELLO Messenger Corporation and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not access or use ELLO or its services.
This Agreement may be updated from time to time. Your continued use of ELLO after any modification constitutes acceptance of the revised terms.
To access and retain this Agreement, you must have Internet access and compatible devices. You may print or save a copy of this document. A current version is available at https://ellomessenger.com/terms
ELLO does not use passwords.
Instead, we use a secure magic link login system:
• Enter your email address.
• We'll send you a magic link.
• Click it — and you're in.
ELLO uses a password-free authentication system that sends secure, time-limited magic links to the user's email address. You are solely responsible for maintaining the security, confidentiality, and access control of the email account associated with your ELLO account.
Anyone who gains access to your email account may also be able to access your ELLO account. ELLO is not responsible for unauthorized access, account compromise, or loss resulting from unauthorized access to your email account, stolen or misused magic links, compromised devices, or your failure to secure your email credentials.
You agree to notify ELLO immediately if you suspect any unauthorized access to or use of your account. ELLO may take reasonable steps to secure or suspend the account upon such notice.
If you're using ELLO on behalf of an organization, you represent that:
Instead, we use a secure magic link login system:
a. You are authorized to bind the entity;
b. You have read and understood this Agreement;
c. You agree to this Agreement on its behalf.
You agree to use ELLO only for lawful purposes and in compliance with these Terms.
Specifically, you must not:
• Upload, share, or access any illegal, harmful, infringing, or abusive content;
• Use bots, scrapers, automated tools, or reverse engineering to access or interfere with ELLO;
• Copy, capture, republish, or distribute content without proper authorization;
• Post content that is defamatory, obscene, violent, hateful, or promotes unlawful acts;
• Harass, impersonate, or mislead others, or misuse another user's information;
• Violate intellectual property or privacy rights;
• Attempt to breach, bypass, or undermine ELLO's security systems.
By uploading content to ELLO, you represent and warrant that:
a. You own all rights to your content or have obtained all necessary permissions to
use it and to grant ELLO non-exclusive rights outlined in these Terms.
b. Your content does not infringe on any third-party rights, including copyright,
trademark, privacy, publicity, or other legal rights.
c. You have secured consent from all individuals featured in your content to use
their name, likeness, voice, or performance as applicable.
d. Your content is not unlawful, offensive, defamatory, obscene, or discriminatory,
and does not promote violence, hate, or illegal activity.
e. Your content will not expose ELLO to legal liability of any kind.
This Agreement remains in effect while you use ELLO. You may cancel your account anytime. ELLO may terminate your access if you violate these Terms.
ELLO reserves the right to suspend, deactivate, or delete accounts that remain inactive for a continuous period of twelve (12) months or longer. For purposes of this section, “inactive” means no login or meaningful activity associated with the account during such period.
Upon account deactivation or deletion due to prolonged inactivity, ELLO may delete or anonymize user data and content associated with the account, except to the extent such data must be retained for legal, security, fraud prevention, dispute resolution, or legitimate business purposes, or as otherwise required by applicable law.
ELLO may modify or discontinue any part of its Service at any time without notice. We are not liable for any such changes. A current version is always available at https://ellomessenger.com/terms
ELLO shall not be liable for any failure or delay in performance under these Terms to the extent caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, epidemics or pandemics, governmental actions, changes in law or regulation, sanctions, embargoes, failures of utilities or telecommunications networks, internet or cloud service provider outages, or any other event outside ELLO’s reasonable control.
ELLO reserves the right, in its sole discretion, to block, restrict, or limit access to the Service from specific IP addresses, IP ranges, devices, networks, or geographic locations as reasonably necessary to protect the security, integrity, and availability of the platform; to prevent fraud, abuse, automated or malicious activity; to enforce these Terms of Service; or to comply with applicable law, regulation, court order, or governmental request.
Such measures may be implemented automatically or manually, temporarily or permanently, and taken without prior notice. ELLO is not obligated to provide notice or explanation for any access restriction imposed under this section, and shall not be liable for any resulting inability to access or use the Service.
You retain all ownership rights in the content you upload, submit, post, or otherwise make available on ELLO. By submitting content to ELLO, you grant ELLO a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, use, reproduce, distribute, display, perform, adapt, modify, translate, create derivative works from, and otherwise make your content available, solely for the purposes of operating, providing, developing, improving, and promoting the ELLO platform and its services.
This license includes the right to use your content in connection with platform features such as public previews, thumbnails, recommendations, advertising, analytics, moderation, safety, promotion, monetization, and distribution across ELLO’s applications, websites, APIs, and related services, as well as through automated systems and artificial intelligence technologies used to support or enhance the Service.
This license continues for as long as your content remains on ELLO and terminates within a commercially reasonable time after you remove the content from the Service, except to the extent the content has been shared with others, used in aggregated or anonymized form, or retained as required for legal, security, or operational purposes.
All intellectual property on ELLO is protected by copyright and other laws. You may not reuse, distribute, modify, or create derivative works from content without prior written permission from the content’s owner.
If you believe your copyrighted work has been infringed on ELLO, contact us at
info@ello.team with a proper DMCA notice including:
• Description of the work;
• Description of the infringing material;
• Your contact information;
• A good-faith belief statement;
• A statement of authority under penalty of perjury;
• Your signature.
ELLO allows users to upload, post, and share content. You retain ownership of any content you submit, but you are solely responsible for it. ELLO does not endorse or guarantee the accuracy, reliability, or legality of any content uploaded by users.
ELLO is a provider of an “interactive computer service” as defined in 47 U.S.C. § 230(f). To the fullest extent permitted by applicable law, ELLO shall not be treated as the publisher or speaker of any content provided by users or other third parties, including but not limited to text, images, audio, video, links, advertisements, recommendations, or other materials made available through the Service.
ELLO does not create, develop, or materially contribute to the creation of user-generated content and disclaims any responsibility or liability for such content. Any actions taken by ELLO to host, display, organize, recommend, moderate, remove, or restrict access to content—including through automated systems, algorithms, or artificial intelligence—shall not be deemed to create editorial control or publisher liability.
Nothing in these Terms shall be construed to limit or waive ELLO’s rights or protections under 47 U.S.C. § 230(c)(1) or § 230(c)(2), or under any analogous law or regulation.
We are not obligated to monitor or review content on the Service, but we reserve the right to remove or restrict access to any content that violates these Terms, applicable law, or ELLO’s policies, without notice and at our sole discretion.
To the fullest extent permitted by law, ELLO disclaims all liability for content uploaded, posted, or shared by users. By using ELLO, you acknowledge that you may be exposed to content that is inaccurate, offensive, or otherwise objectionable, and you waive any legal or equitable rights or remedies you may have against ELLO in connection with such content.
ELLO enforces a policy of terminating, in appropriate circumstances and at its sole discretion, the accounts of users who are determined to be repeat infringers of intellectual property rights or who repeatedly violate these Terms of Service.
If ELLO receives multiple valid copyright infringement notifications or determines that a user has engaged in persistent misconduct, ELLO may, without prior notice, suspend or permanently disable the user’s access to the platform and its services.
ELLO also reserves the right to remove content, restrict functionality, or take any other enforcement action deemed appropriate in response to violations of law or this Agreement, regardless of whether the conduct qualifies as a repeat offense.
To the maximum extent permitted by applicable law, under no circumstances shall ELLO, its affiliates, officers, directors, employees, agents, contractors, licensors, or partners be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, business interruption, or other intangible losses, arising out of or relating to your access to, use of, or inability to access or use ELLO or any of its services or content, regardless of the legal theory and even if ELLO has been advised of the possibility of such damages.
Without limiting the foregoing, ELLO expressly disclaims all warranties, representations, or guarantees of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and continuous or error-free operation.
You agree to indemnify, defend, and hold harmless ELLO, its affiliates, officers, directors, employees, agents, licensors, and partners from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
• Your use or misuse of the Service;
• Your content, including any actual or alleged infringement or violation of third-party rights;
• Your violation of these Terms of Service or any applicable law or regulation.
To the extent permitted by applicable law, in any action or proceeding arising out of or relating to these Terms of Service, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs.
ELLO is not directed to children under the age of thirteen (13), and ELLO does not knowingly collect personal information from children under 13. If you are under 13, you may not access or use the Service.
Individuals between the ages of thirteen (13) and eighteen (18) may use ELLO only with the involvement, supervision, and consent of a parent or legal guardian, who agrees to be bound by these Terms of Service on the minor’s behalf and is responsible for the minor’s activities on the Service.
Parents and legal guardians are solely responsible for monitoring their child’s access to and use of ELLO, including any content viewed through public or browser-based previews. If ELLO becomes aware that it has inadvertently collected personal information from a child under 13 without verified parental consent, ELLO will take reasonable steps to promptly delete such information in accordance with applicable law.
For additional information regarding data collection, use, and safeguards, please review ELLO’s Privacy Policy, which is incorporated by reference into these Terms.
Your access to and use of ELLO is subject to our Privacy Policy, which is incorporated by reference into these Terms. The Privacy Policy is available at https://ellomessenger.com/privacy-policy
Except as expressly provided below, any dispute, claim, or controversy arising out of or relating to these Terms of Service or the use of ELLO shall be resolved exclusively by final and binding individual arbitration, administered by the American Arbitration Association in accordance with its applicable rules.
Court proceedings are permitted only for the following limited purposes:
• To seek temporary, preliminary, or permanent injunctive relief to protect intellectual property rights, confidential information, or to prevent unauthorized access, misuse, or abuse of the Service;
• To enforce or confirm an arbitration award;
• Where arbitration is expressly prohibited by applicable law.
To the extent any claim is not subject to arbitration or falls within the limited court-based exceptions above, you agree that such claim shall be brought exclusively in the state or federal courts located in New Castle County, Delaware, and you irrevocably submit to the personal jurisdiction and venue of those courts.
This arbitration agreement survives termination of these Terms and applies to all claims, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.
These Terms of Service are solely for your and ELLO’s benefit and do not create rights for any third party as a beneficiary or otherwise.
If you access or use ELLO from outside the United States, you acknowledge and agree that your personal data may be transferred to, stored, and processed in the United States and other countries where ELLO or its service providers maintain operations. Such transfers are conducted in accordance with ELLO’s Privacy Policy and applicable data protection laws, including the use of appropriate safeguards such as standard contractual clauses or other lawful transfer mechanisms where required.
These Terms, along with the Privacy Policy and any other legal notices published by ELLO, constitute the entire agreement between you and ELLO with respect to the Service and supersede all prior agreements, understandings, or representations.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable for any reason, the remaining provisions shall remain in full force and effect. No waiver of any breach or default under these Terms shall be deemed a waiver of any subsequent breach or default, nor shall any delay or failure to enforce any provision constitute a waiver of that provision.